Frequently Asked Questions - Will steps be taken to ensure all consumers, including the most vulnerable, will be able to access independent advice and education when they need it?
We have identified over 650 questions and answers concerning many of the topics featured on this site. The information is categorised and can be reached by navigating via the entries below.
Information can also be retrieved using the Search box. This will search through the entire list of FAQ entries (in the Title and the Body) and will return results based on a match based on the words you input. If you wish, you may enter complete questions, e.g. "What currency would we use in an independent Scotland".
Yes. Under this Government’s proposals, Scottish consumers will be able to receive personalised advice by phone, online, or face-to-face, and while we will take advantage digital technology, we will continue to help those consumers who cannot easily use or access such technology.
Source: Scotland's Future, Scottish Government, November 2013.